How it works

How getting started works

A son or daughter, a spouse, a discharge planner or the patient can make the first call. Here’s what happens after that.

  1. Call or send a messageOur clinical staff answer the phone. Tell us what’s going on and what’s changed, and we’ll tell you honestly whether we’re the right fit.
  2. A visit at homeFor nursing and aide care, a nurse does the assessment. For medical visits, the physician makes the first visit.
  3. A care plan and recommendationsYou’ll get a written care plan with our recommendations before anything starts. If you’re weighing home care against assisted living, the plan lays out the options around what matters most to your family.
  4. Care startsThe aide or nurse follows the plan a registered nurse wrote. A nurse visits every two weeks and our Medical Director reviews the plan.
  5. You stay informedWhen something changes, the family hears about it from us, with what we saw and what we’re doing.
A nurse talks with an older woman in her living room

Referring a patient?

We’re a good fit for older adults who want to stay at home: after a hospital stay, living with several chronic conditions, or when the family can’t cover the hours. One call gets nursing, aides and physician oversight, and our private-duty care fills in around the benefits their insurance already covers. Call (551) 444-6300.

Start with a call

It’s the fastest way to find out whether we can help.