Nexstep provides tailored healthcare with your needs at the center
For those facing a major diagnosis, managing a chronic condition, or simply seeking proactive health solutions.
Nexstep Health provides tailored healthcare with your needs at the center
8
average amount of hours per month adults spend coordinating healthcare for themselves and/or loved ones.
1 in 5
adults report struggling to coordinate their own care or navigate the healthcare system on behalf of a loved one.
58%
of adults say they have experienced a problem using their health insurance in the past 12 months.
How NexStep Works
Getting Started
Contact Us
Start with a simple inquiry. A member of our team will personally connect with you within one business day to begin a thoughtful, confidential conversation about your needs.
Intake Assessment
Our experienced Clinical Care Coordinator will conduct a tailored intake to understand your goals, medical history, and care preferences. This step helps us determine whether NexStep is the right fit for you and your family.
Invitation to Join
You will receive a formal invitation to join NexStep Health. Your membership begins with a private welcome visit, a personalized onboarding experience, and immediate access to your dedicated, physician-led care team.
How NexStep Works
Getting Started
Interested in joining – Chat with us
A member of our team will contact you within 1 business day to begin the conversation and answer any questions.
Schedule a free 30-minute initial consultation
Start learning about you and understanding your health goals. You will receive a free health and wellness plan for the year following the consultation.
Receive invitation to join and activate membership
We want to ensure membership adds value to your health journey. If membership is the right fit, you will receive an invitation to join NexStep. Select and activate your membership via phone or online.
Welcome
Welcome to NexStep
Welcome Visit with Your NexStep Concierge Nurse Navigator
- Deliver Welcome Kit and Coaching
- Generate a comprehensive view of your current care team (PCP, specialists, hospitals) and your care circle
- Prepare a 12-month Health and Wellness Plan
- Draw 40+ laboratory tests to assess overall health and identify potential health risks
1 Hour Consultation with Your Dedicated Concierge Doctor
- Review laboratory tests results
- Review and finalize 12-month Health and Wellness plan
Our Offer
Concierge Health Benefits
Highest Quality Care
Our integrated team of concierge doctors and nurses ensure a next-level experience.
Reduce Stress
We handle logistics, advocate for you at appointments, and keep your care circle informed.
Save Time
In-home services and white-glove appointment support ensure time savings.
Top-Notch Specialists
We have access to the best specialists in your local community and beyond.
Membership
What is included in your NexStep Membership
Dedicated Care Team
Available to you when facing ANY health issues – no matter how big or small
- Direct access to your physician with unlimited texts, calls, and virtual visits
- A dedicated Nurse Navigator who will meet with you regularly to review progress and update your care plan accordingly
- Unlimited access to a Clinical Care Coordinator to assist with finding the right providers and managing scheduling and coordination.
Medical Appointment Companion Support
A knowledgeable advocate with you at appointments or hospital visits
- 12 hours of nursing support per year, covering approximately 4 to 5 appointments.
- Appointment clinical summary for member and their care circle
In-Home Medical Appointments
Your Care Team can treat common conditions, perform simple procedures, and do wellness assessments from your home
- 4 home visits per year, including a Welcome visit
- Laboratory tests and diagnostics
- IV fluids and common medications to treat common ailments
Pricing
Simple, transparent pricing
Comprehensive Navigation Program
$450/mo
Ideal for those seeking comprehensive, concierge-level healthcare year-round
View additional pricing details
- A 12-month commitment is required
- NexStep Health provides concierge services that are typically not covered by health insurance or third-party payment plans
- Members must have active health insurance coverage. The NexStep team will coordinate and refer members to partner providers for clinical services that are covered by insurance. Similar to a standard doctor’s office, these partner providers will bill your insurance, and applicable copays and deductibles may apply
Focused Navigation Program
$600/mo
Ideal for those seeking a concierge experience to address specific health needs, procedures, or conditions within a focused time frame
View additional pricing details
- NexStep Health offers a healthcare plan with a suggested duration of engagement after your complimentary consult; however, no long-term commitment required
- Members must have active health insurance coverage. The NexStep team will coordinate and refer members to partner providers for clinical services that are covered by insurance. Similar to a standard doctor’s office, these partner providers will bill your insurance, and applicable copays and deductibles may apply
FAQs
Frequently asked questions
Does NexStep replace my primary care doctor or other providers?
No. NexStep works alongside your loved one’s primary care doctor and specialists to provide an additional layer of support. We enhance care with in-home visits, nursing support, and coordination services, ensuring seamless communication between providers while keeping you informed every step of the way.
Can I purchase NexStep for my spouse, parents or elderly loved ones?
Yes. Nexstep recognizes the vital role that care partners play in the health and well-being of our members. Our services are designed to support and empower these individuals. By NexStep handling the complexities of healthcare coordination, logistics, and providing expert guidance, care partners can focus on what truly matters – providing emotional support and companionship.
